Support

• BYOD stands for Bring Your Own Device.
• BYOD allows a person to use their own personal device instead of being required to use or purchase a device from the provider.

• LTE stands for Long Term Evolution.
• LTE is a standard for 4G wireless broadband communications.
• LTE offers increased network capacity along with higher peak data transfer rates, speed to mobile device users, and reduced latency.

LTE is offered for Verizon, AT&T and T-Mobile.

Absolutely! You can have multiple devices on different carriers.

• API stands for Application Programming Interface.
• API is a software intermediary with a set of functions that allows applications to access data and interact with external software operating systems.
• To simplify, API delivers a user response to a system and sends the system's response back to the user.

• A Private Network (also called Dynamic) is a reserved IP address for internal use that can only be used by those on the same network.
  • A private IP address is assigned to a device within a closed network and is not readily available to search for on the internet, such as a router in a person's home.
• A Static IP is an IP address that never changes and is used for when external devices or websites need to remember the IP address.
  • Static IPs are normally used for servers.

• Cloud Management is the process of having administrative control over cloud computing products and services.
• Cloud Management offers tools to monitor performance, compliance, and security; helping businesses to optimize and manage their operations.

• SIM stands for Subscriber Identification Module.
• A SIM card is an integrated circuit that is intended to securely store the international mobile subscriber identity number and its related key.
• To simplify, a SIM card is a computer chip that holds information and allows the device to be connected with the network.

• Each SIM has a monthly data allotment of 1GB.
• If the SIM goes over the monthly allotment of 1GB, then the SIM will be charged $15 per each additional GB used.

• Back THAT Up supports an array of devices such as:

Office

• WiFi Phone
• Office Devices
• Office WAN

Devices

• IoT Devices
• Credit Card Readers
• Alarms

Network

• Servers
• Routers
• Telecom

Home

• Smart Devices
• Smart Thermostats
• Security Sensors

• A WiFi phone is a telecom device that connects to the internet through a WiFi network; allowing a person to make phone calls through the WiFi connection.

• WAN stands for wide-area network.
• Office WAN is used to connect physically separate networks to a single office using two different types of connections to handle the network traffic.

• IoT stands for Internet of Things.
• IoT devices are pieces of hardware that are connected to the internet that collects and shares data.

• Static IP is available for $4.99 per month.
• Cloud Management is available for $3.99 per month.

*Both feature costs are per device

• Back THAT Up is a prepaid platform.
• A credit card will be required during the ordering process.

• A credit card is the accepted form of payment.
  • Visa, Mastercard, Discover, and American Express are accepted.

• Back THAT Up does not require customers to be locked into a contract.
• All customers are on a month-to-month term.

• Support can be reached by phone.
  • Give us a call at 888-APEIRON (273-4766)
• Support can be reached by e-mail for general inquiries.
  • e-mail us at support@apeiron.io

• Apeiron is a software – integrated telecommunications and data communications company. Our network provides a wide array of pay-per-use communications products.
  • So, what does that mean?
    • The Integrated Telecommunications Services industry consists of companies engaged in providing telecommunication services other than wireless. The industry includes integrated providers of both fixed-line and wireless services offering voice, data, and high-density data transmission services.
• A list of our offered products can be viewed at apeiron.io